A standardized digital platform for offices across Odisha to receive grievances, service requests, tickets, inquiries, workflow movement, hearing, disposal and delivery through role-based dashboards.
Citizens and beneficiaries can check the present status of their Vasundhara or Revision Petition case without an office login. Select the concerned Tahasil office on the next page and enter the requested case particulars.
Track a Vasundhara beneficiary application, case processing stage, public status message and dated movement history.
Track revisional cases transferred from the Revisional Authority/ADM to the concerned Tahasil office for inquiry, disposal or compliance.
Designed for statewide use while keeping office-level control, role mapping, and service workflow fully organized.
Register offices, assign office codes, create admin access, configure service lists, and initialize office-wise workflow.
Receive grievances, service requests and tickets, generate acknowledgement, accept documents, and manage delivery.
Route matters to mapped sections, allow dealing assistants to process records, and maintain office-based digital movement.
Support field inquiry, notice, ATR, hearing, officer review, final disposal, and official decision workflow.
Record online or offline delivery, generate duplicate receipt, track finalized cases and maintain citizen-facing closure.
Monitor office-wise pending matters, service performance, section load, and workflow progress through dashboards.
Every role receives the relevant dashboard and action privileges according to office mapping and assigned responsibilities.
Creates users, manages office setup, defines sections, maps users to sections, and controls privileges.
Receives applications, tracks status, prints acknowledgement, manages receipt, document intake, and delivery.
Works section-wise on grievances and service files, updates process records, and prepares action notes.
Conducts inquiry, submits field reports, and supports factual verification for office workflow.
Reviews files, examines ATR and reports, conducts hearing, and finalizes order or disposal action.
Uses MIS dashboards and categorized views to monitor pendency, flow, delay and final disposal across offices.