Unified, Office-Aware Grievance Management

Register, track, inquire, and dispose—on a standardized workflow across all offices.

See features Who does what?
Features

Made for standardized, multi-office work

Common Workflow

Uniform steps: intake → inquiry → notice → hearing/order → ATR & case record.

Office-Aware Data

Each office has its own users, branding, signatures, and file storage.

One-click PDFs

Inquiry letters, notices (Odia print view + English PDF), and compiled case record.

Roles

Who does what

Admin

Creates users, assigns work, sets logo/signature, and manages office settings.

Dealing Assistant

Registers grievances, records steps, prepares letters & final case record.

Field Officer

Handles field inquiries; uploads reports and supporting documents.

Officer (Hearing & Order)

Conducts hearings, records orders, and disposes cases (ATR sent).